Shipping policy

🇬🇧 Shipping Policy – Football Kingdom

Football Kingdom ships to customers in the United Kingdom. This policy outlines our delivery areas, timelines, costs and responsibilities, in accordance with applicable UK consumer law.

1. Delivery Areas and Average Timelines

We currently deliver to the United Kingdom only. Average delivery time:

• United Kingdom: 10 – 12 business days

These timelines are estimates and may vary depending on the courier and delivery location.

2. Shipping Costs

We offer free shipping on every order, with no minimum spend. There are no additional delivery charges at checkout.

3. Order Tracking

Where tracking is available for your shipment, the tracking details will be sent to the email address provided at checkout as soon as the order is dispatched.

4. Customs Duties and Import Taxes

Where any customs duties, VAT or import fees apply, they are the responsibility of the customer, in accordance with the laws of the destination country.

5. Delivery Guarantee or Refund

In line with UK consumer law, we deliver within 30 calendar days unless a different period has been agreed with you. If the product is not delivered within this timeframe, the customer is entitled to a full refund or a free replacement shipment.

6. Delays and Lost Packages

In the event of significant delays or lost shipments, please contact our support team within 6 business days of the estimated delivery date. We will open an investigation with the courier and take appropriate action.

7. Support and Contact

For questions regarding shipping and logistics, please contact us:

📧 Email: support@footballkingdomfc.com